New and Updated Features

Q. What can I do with the new ParaPass app?

The app contains three different sections for standard users:

  • Multiple-choice quizzes. With ParaPass, you get access to hundreds of multiple-choice quiz questions on the JRCALC Guidelines and paramedic practice, to help you keep your knowledge sharp. Quizzes cover the full breadth of paramedic practice, from vulnerable patient groups to obstetrics to trauma.
  • Case scenarios. ParaPass currently includes over 20 case scenarios on pre-hospital practice, covering a range of topics including overdose, paediatrics, pain management, head injury and sepsis.
  • Standby CPD issues. Our popular Standby CPD publication is now available to read and quiz yourself on in the ParaPass app. Standby CPD consists of evidence-based discussions on a wealth of anatomy, physiology, pathology and pharmacology topics.

Some trust users may also have access to trust PGD quizzes via the app. Please also refer to Q. How do I use the ParaPass app to become authorised for my PGDs? below.

Q. What are the available different options of taking a JRCALC quiz?

Navigate to your ‘Quizzes’ via the button in the bar across the bottom of the app/website screen.

Here you will see a list of available quizzes based on the sections of JRCALC. You can also take quizzes based on a single guideline.

After selecting the quiz you would like to attempt, you will be able to choose between three different options of taking it:

  • 10 Questions: Take 10 randomly selected questions from your chosen guideline/section.
  • 5 Minutes: If you have only a short amount of time between jobs, quiz yourself on randomly selected questions from your chosen section or guideline for five minutes and find out how many you can get right in that time.
  • All Questions: Take all available questions for the section or guideline you have selected.

A progress bar at the top will show you how you are doing on the section/guideline overall. This can be hidden or made visible via your Settings.

Q. Where can I download my certificate?

Please note that certificates will be generated for each quiz you complete rather than for entire topics.

Once you have completed a quiz by answering each question correctly at least once, you can download a certificate showing that you have completed that quiz.

On the mobile app, you can download your certificate from the results screen and email a PDF version of it to yourself or to your organisation.

Your results and certificates will stay accessible on the website, even if you cancel your subscription.

Q. How do I use the ParaPass app to become authorised for my PGDs?

Some trusts have allowed their users to become virtually authorised to work under PGDs after completing an assessment on the PGD via the ParaPass app.

This works in conjunction with our related JRCALC Plus app, available for all UK Ambulance trusts. (Please note: Trusts maintain authority over the allocation of subscriptions to their staff. Eligibility criteria varies between trusts, so please confirm with your directorate if you are unsure whether you are eligible for access.)

If your trust has opted for the PGD authorisation process and you have access to the PGDs via our JRCALC Plus app, you can easily become authorised to work under a PGD for your trust.

To do this, you should first read the PGD on the JRCALC Plus app to become familiar with it. You can then click on the ‘Take Quiz’ button at the top of the PGD, which will take you directly to the relevant quiz in the ParaPass app.

Please ensure you are using the same email address to log into ParaPass as you are using for JRCALC Plus. This will most likely be your trust email address.

Once you have successfully completed the quiz on ParaPass, go back to the JRCALC Plus app.

Your PGD will have updated itself to show that you are now ‘Authorised’ to work under it.

This process also works in the same way via the web versions of JRCALC Plus and ParaPass.

Access and Functionality

Q. How can I get access to ParaPass if I'm a new customer?

If you would like to use our ParaPass app, simply download it from either of the links below:

You will need an account to be able to access ParaPass. You can sign up for an account via the ‘Register’ page on the app or on the ParaPass website here.

You can also use the web version of the app from the same link.

Once you have set up your account, you will need to purchase a subscription in order to enjoy the full functionality of ParaPass. For more details on this please see Q. How do I purchase a subscription?

Q. How can I get access to ParaPass if I am already registered for JRCALC:CPD?

All JRCALC CPD customers will be given access to ParaPass as part of your existing subscription.

If you have been using the JRCALC:CPD app, there is no need to get a new app for ParaPass. All you need to do is update your current JRCALC:CPD app in the app store you use. You’ll be able to log in with your existing details on the new app as well.

If you have been using the website, please use this new URL in the future: www.parapass.co.uk.

Your login details will remain exactly the same as before.

Q. How can I get access to ParaPass if I am already a Standby CPD user?

Standby CPD customers will be granted access to ParaPass very shortly. Further details about this will be announced soon.

If you would like to use the app, you can simply download the ParaPass app from your app store by searching for ‘ParaPass’, or by using one of these direct links: iOS, Android

You can also use ParaPass on our website: www.parapass.co.uk

You will need to register on the ParaPass website at www.parapass.co.uk with your email address and set a password.

Once you have done this, you will be able to log into the ParaPass app and website.

Q. If I have an iCPG or JRCALC Plus account, do I automatically get access to ParaPass?

No, unfortunately not.

If you have a JRCALC Plus account under certain ambulance trusts, you may use ParaPass to take quizzes for PGDs, but you won’t be able to access the other areas of the ParaPass app unless you have also bought a separate ParaPass subscription.

Q. How do I purchase a subscription?

You can subscribe to ParaPass on a monthly or annual basis. This will give you access to all our questions on the JRCALC guidelines, a new issue of Standby CPD each month, as well as all of our newly created case scenarios. You will also automatically gain access to all new questions on JRCALC and case scenarios that are added over the course of your subscription.

You can purchase a subscription either directly from the website, or through an in-app purchase.

On the website, you can simply select which subscription you would like to purchase from the ‘Basket’ page. Clicking on ‘Pay now’ will lead you to a WorldPay page to complete your payment.

On the app, access the main menu via the three horizontal bars in the top left corner. You can then select ‘My subscriptions’ from the options and will be able to purchase a subscription from the next screen.

A subscription to ParaPass will be available at £3.99/month or £39.99/year.

Q. Does the app sync with the website/my other devices?

Yes, the app will sync automatically once it is connected to the internet. The website will also sync with other computers.

Q. How many devices can I download the app onto?

You can download the app onto unlimited devices.

Q. Can I use the app offline?

Yes, the app works offline. However, please be aware that your progress won't sync between devices or with the website until you are connected to the internet again. New questions, Standby issues and case scenarios will only become available when re-connected to the internet.

Q. How can I cancel my subscription?

If you're on Google Play, then you can follow the instructions on this page (scroll down to the 'cancel a subscription' link).

If you're on Apple, then you can follow the instructions on this page.

Once the auto-renew has been cancelled, you will no longer have access to any of the content you had previously.

Please note that this is different to how the previous JRCALC:CPD app worked; so make sure that you are ready to lose access to the content when you cancel your subscription.

Q. How can I get help/give feedback?

In the main menu on the app or web app, you have the ability to ‘Send Feedback’ to us. You can also give feedback on specific questions by going to the options menu on the particular question and select ‘Send feedback on question’.

You can also get in touch with us directly by emailing us at apps@class.co.uk or calling our office on 01278 427 800.

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